People
If you want to persuade, learn how to listen
When I’m asked to give talks on internal communication, I like to leave the last line to Calvin Coolidge,...
Wine, cheese and wisdom
Last week, we welcomed some of the UK’s top IC professionals to our first virtual wine and cheese evening....
Crisis communication at the coalface
In the latest episode of The Internal Comms Podcast, Katie chats with an expert in crisis comms. Amanda Coleman...
Continuing to make history in a crisis
With a readership of more than 130,000, Royal Mail’s internal newspaper, Courier, has had a crucial role to play...
Lessons From a Lifetime in IC – The Wit and Wisdom of Bill Quirke
In Episode 8 of Season 3 of The Internal Comms Podcast, host Katie Macaulay spoke to a man we...
Honesty, Consistency and Kindness – Crisis Comms Essentials
As the world grappled with the onset of Covid-19, Katie brought together two crisis comms experts for a special...
The Lasting Legacy of Covid-19 on Internal Comms
It is rather premature to pontificate on the lasting legacy of this planetary crisis. Will we embrace normality, when...
When storytelling goes wrong
Have you ever told a story that didn’t quite hit the mark? Lost your train of thought halfway through,...
The other side of the lens
I’ve been a reporter for more than a decade and have stood and watched dozens of photographers at work....
From the stalls to the stage
Right, I’m going home now. You stay and talk to them.’ This was it. My housemate had abandoned me...
How to create scroll-stopping video
Designer Jess Foley and editor Jennifer Hardwick put together their top tips for making an engaging social video. On...
