Podcast Episode

The Internal Comms Podcast

Episode 01 - How to thrive in IC

In the first episode of The Internal Comms Podcast, Katie meets Rachel Miller – a prolific blogger, educator, keynote speaker and one of the most respected voices in internal communications.

Rachel has contributed to a shelf’s worth of best-selling books, runs bespoke – and hugely popular – masterclasses and is a fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations.

Katie and Rachel discuss the importance of authenticity in IC, taking a ‘rounded approach to content’, the line between internal and external comms, applying your personal values to your business model, and much more.

Happy listening!

Rachel’s dream job: from Blue Peter presenter to journalist to internal communications professional [4.40]
‘If you can do the first 90 days, you can do the next 90 days.’ Taking the leap from in-house to going freelance and setting up an IC consultancy [9:35]
Analysing your business model, personal values and having time ‘to think, to dream, to plan’ [13:01]
Championing authenticity and integrity, trusting what your saying, and being mindful of how you write [16:20]
Practical steps to building confidence and resilience – and the importance of the ‘trusted advisor’ [20:20]
Trends and themes for IC for 2019 and beyond [26:15]
‘What happens inside is reflected outside.’ What good looks like when blurring the line between internal and external [30:02]
‘Mummy Fridays’ and achieving the right work-life balance [36:10]
‘It’s alright to say I’m having counselling. It’s alright to say I’m having issues with mental health’ [41:30]
Five quick-fire questions [44:05]
An exclusive: Rachel’s discusses her new online masterclasses, coming this year [48:30]

Links from this episode

Find Rachel on twitter twitter.com/allthingsic
Read Rachel’s blog allthingsic.com/blog/
And find out more about Rachel’s celebrated masterclasses allthingsic.com/masterclasses/
The Big Yak ‘unconferences’ – the next one takes place in June thebigyak.co.uk/
Daniel Penton, who’s working with innovations in voice technology abcomm.co.uk/people/daniel-penton/
Visit the Engage for Success website engageforsuccess.org/
The Ten Words podcast, jeremy.live/2018/03/22/ten-words-podcast/

Recent episodes

Episode 65 – Remote but not unreachable

June 22, 2022

Episode 65 – Remote but not unreachable, with Lily Goodman D'Amato – Season 7, ep10 – The Internal Comms Podcast

The Internal Comms Podcast

Episode 01 - How to thrive in IC

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Links from this episode

Recent episodes

Episode 65 – Remote but not unreachable

Episode 64 – Releasing your inner sceptic

Episode 63 – Lessons in leadership

Episode 62 – Textbook IC: rewriting comms for a new era

Episode 61 – Embracing the messiness of being human

Episode 60 – How to have better conversations

Episode 59 – Strategy & IC: A masterclass in collaboration

Episode 58 – The state of IC: what’s behind the numbers?

Episode 57 – Unboxing internal comms at IKEA

Episode 56 – IC at the sharp end

Leading Lights – Highlights From Season 6

Episode 55 – Mission Possible

Episode 54 – Brain care: Mastering your mind

Episode 53 – Suicide Prevention: Reflecting on an award-winning campaign

Episode 52 – How do you create comms with purpose?

Episode 51 – Why are we here? How purpose and values drive healthy cultures

Episode 50 – A guru’s guide to internal podcasts

Episode 49 – Engagement: how it started, how it's going

Industry experts – highlights from Season 5

Episode 48 – Changing minds: using behavioural science in IC

Episode 47 – Conversation with a comms rebel

Episode 46 – Influential Internal Communication

Episode 45 – Sharing the magic

Episode 44 – How to prove your presence

Episode 43 – Kate Jones on the state of our sector

Episode 42 – Once Upon A Time In IC

Looking back, looking forward: highlights from Season 4

Episode 41 - At the heart of the crisis: NHS comms during Covid-19

Episode 40 - Founding fathers – building the first IC agency

Coming soon in season 4

Episode 39 - Evidence-based IC

Episode 38 - The secret thoughts of successful people

Episode 37 - The art of negotiation

Episode 36 - Navigating the digital landscape

Episode 35 - How to do less, but do it better

Episode 34 – Cross-cultural comms

Choice cuts: highlights from Season 3 of The IC Podcast

Episode 33 – IC’s founding father

Episode 32 – Leadership in unprecedented times

Episode 31 - What's next? IABC roundtable on the impact of Coronavirus

Episode 30 - Your biggest, best, boldest self

Episode 29 – Crisis communication at the coalface

Episode 28 - The Godfather of IC

Episode 27 - Stepping up in a Crisis

Episode 26 - How to thrive in IC (Part II)

Episode 25 – Crisis Communications: Covid-19 Special

Episode 24 - A view from the top

Episode 23 – Courage, confidence and communication

Episode 22 - State of the Sector

Episode 21 - The cheerleader for IC

The highlight reel – nuggets of wisdom from Season 1 and 2 of The IC Podcast

Episode 20 - Advocacy in action

Episode 19 - The appliance of neuroscience

Episode 18 - Editing organisations

Episode 17 - Black Belt Thinking

Episode 16 - A Passage to India

Episode 15 - The Power of Two

Episode 14 - How to start a movement

Episode 13 - A check-up with the IC doctor

Season 02 Trailer

Episode 12 – Listen and learn: insights from 30 years in IC

Episode 11 - Putting the soul back into Patisserie Valerie

Episode 10 - Internal comms at the sharp end - recorded at IoIC live

Episode 09 - How to win colleagues and influence people

Episode 08 - The Joy of Work

Episode 07 - What social purpose (really) means

Episode 06 – The craft of communication

Episode 05 – Learning comms lessons from PR

Episode 04 – What it means to be the voice of IC

Episode 03 – What the State of the Sector report means for IC

Episode 02 – What it takes to be an IC leader

Episode 01 - How to thrive in IC

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